Privacy policy
Last updated: 25 September 2026
SOP Query lets you upload your own standard operating procedures and ask questions about them. This policy explains what information the app handles, why, and the choices you have. The short version: your documents and questions are yours, they are stored privately under your account, and they are never sold or shared with other users.
What the app stores
Your account. When you sign up we store your email address so you can sign in again and so your library belongs to you. If you sign in with Google, we receive your name and email from Google and nothing else.
Your documents. The PDFs you upload are stored in your private library, together with the text extracted from them so the app can search and quote them. Only you can see your documents — other users cannot access them, and they are never used to answer anyone else's questions.
Your personal terms. Any jargon or meanings you teach the app are saved privately to your account and used only for your own questions.
Your AI key. If you add your own AI key, it is stored encrypted and used only to power your own questions, voice input and read-aloud. It is never shown in full after saving and never shared.
How your questions are processed
When you ask a question, the relevant passages from your own documents are sent to an AI service to produce the answer. If you have added your own AI key, that service is the one you chose (Google Gemini, OpenAI, Anthropic Claude or OpenRouter) and the request runs on your own account with them. If you have not added a key, the app uses its own shared AI allowance.
Voice questions are converted to text by your chosen AI service or by your phone's built-in voice typing. Read-aloud is spoken by your chosen AI service or your phone's built-in voice. Audio is used only to answer that question and is not kept by the app.
The AI services process your question only to generate the answer. Their use of data is covered by their own privacy policies, which you can read on their websites.
What the app does not do
SOP Query does not sell, rent or share your personal information, documents or questions with advertisers or data brokers. It does not show advertising. It does not use your documents to train AI models. It does not track you across other apps or websites.
Your choices and controls
You can delete any document from your library at any time, which removes it and its extracted text. You can remove your saved AI key at any time from the AI key page. You can edit or delete your personal terms from the My terms page.
If you would like your account and all associated data deleted, contact us at the address below and we will remove it.
Data security
Your information is stored on secure servers with encryption in transit and at rest. Access to your library is protected by your sign-in and by database rules that restrict every document to its owner.
Children
SOP Query is a professional tool and is not directed at children under 13. We do not knowingly collect information from children.
Changes to this policy
If this policy changes, the updated version will be posted on this page with a new date. Continued use of the app after a change means you accept the updated policy.
Contact
Questions about this policy or requests about your data can be sent to the app publisher through the contact details shown on the SOP Query store listing.